Heyday Member Brooke perfectly sums up a stigma about acne-prone skin

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Brooke Schuldt

quick advice

My advice is that you don’t have to listen to every single person's health and skin advice.

Hi Brooke! When did you start seeing us at Heyday?

This is horrible, but I don't remember how I found Heyday, but I do know it changed my relationship with skincare!

I had a terrible relationship with facial places and spas stemming from having acne a few years back. I would show up to a spa appointment and be denied service, just for having acne-prone skin. They would say “Sorry, we can’t work with you because of your face. We don’t have the tools to treat it,” and I would leave hurt and dumbfounded. I vowed that I would never go to another facial place again, but then I saw some really cute photos of Heyday and thought I’d give it a try.

Firstly, Heyday was kind and welcoming and didn’t ask me to leave. Secondly, the day after my facial I saw more of a difference than I had seen in months! It blew my mind. Now I go every two weeks. I may be your most active member...perhaps I need a frequent flyer card to build points (laughs).

Twice a month is impressive!

It’s been great for my skin and mental health. I come into NoMad for the 30 Minute Facial on my lunch break and almost always end up taking a nap because it’s so relaxing. I go back to work feeling so refreshed!

Do you have a specific Skin Therapist you visit every time?

You know what, I do not! I come during my lunch break, so I have to make the time slot my priority (Fridays at 2pm is my jam), but I actually love that I get to work with so many talented people.

Do you have a favorite Heyday product?

It’s too hard to choose just one, but I'm a big fan of the Herbivore Botanicals Blue Tansy Mask. It smells like a crisp forest, and it’s a must for people with oily skin! That was another thing I learned at Heyday – oil-based products are good for oily skin types. You don’t want to overdo it, of course, but incorporating the right oil-based products in my routine has made such a difference.

I was recommended this product by a Skin Therapist, which reminds me of another aspect I love about Heyday: Skin Therapists will only recommend products if they truly think it will make a difference. When they recommended something to me, I ask a million questions, and they’re always so knowledgeable about ingredients and how it will affect my skin. They also don’t treat me like I don’t know skincare, which happens a lot when you have acne-prone skin.

People assume you’re not knowledgeable about skincare because you’ve battled with acne?

Yes. It still happens. I think there is a general misunderstanding that people with acne-prone skin don’t know anything about skincare, and let me tell you, in most cases that could not be farther from the truth.

I’ve spent years and years researching and testing products. When you’re walking around with bad acne, you’re constantly thinking of your skin and how you can improve its condition. If anything, I’m probably more knowledgeable than someone who has always had nice skin. In the past, it was frustrating because estheticians would talk to me like a child about skincare and I’d think “Do you think I don't know this already? You don’t think I’ve tried this method you're suggesting to me?” That’s not how it is with you guys. We have authentic conversations about skincare, and they ask me for my opinions and how I’m feeling about certain products or routines along the way. I feel like we’re crafting my routine together. It’s respect combined with results.

Do you have a go-to skincare tip you’d like to share?

Hmmm. You know, I could easily recommend a product, or say cut out dairy, or whatever, but I don’t want to. The best advice I could give to anyone is that you can read a million articles, get a million recommendations from a celebrity dermatologist about all the things you can do for your skin, but ultimately it's up to your body for what will work. Be careful with advice that starts with “good for all acne-prone skin”, because how could they possibly know that's true? You may have acne, and it may not work for you.

My advice is that you don’t have to listen to every single person's health and skincare advice.

Your lack of advice still manages to be very inspiring advice! If you had a podcast, we'd listen to it.

(Laughs) You’re actually not the first person who has said that, so I’ve actually thought about starting a podcast. I am social media and digital content editor, but also have a blog called Babbling Brooke, where I like to give my take and advice on things.

I recently traveled to Spain and Portugal, but had a really horrible experience getting there – I basically lived at the airport for three days due to bad weather and cancelled flights. I suffer from high-functioning anxiety, so I remember feeling a flood of panic, and thinking “No, you can do this, and then you can write about it and share it with readers who also may suffer from this.” There are so many things in life you can’t control, and that’s something I like to focus on in my writing – not being in control of a challenging experience, but finding a way to embrace it and finding the good in difficult situations.

You could apply the same philosophy to skin!

Absolutely! With the ever-present stream of fitness and beauty related social media posts, you can feel really let down by yourself, even when your skin type is totally out of your control. But the truth is, everyone, even people that seem “perfect,” have bad skin days, or just plain ‘ol bad days. We just don’t always see them. I’m really okay with being imperfect, because that’s beautiful, too.

Last question, always. _______day


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