When you and your skin are happy, we're happy.
If you weren’t pleased with your service, please reach out to us. We do not refund services, but it's important to us that you are 100% satisfied. We'll do everything we can to get you to a better place.
For products that are either unopened or minimally used, we accept exchanges for store credit within 14 days. If you're unsure about a product, we'd be glad to make a sample of it for you to try at home, so you can open your new product when you're sure it works for you.
Physical gift cards are like cash. While they never expire, they can’t be replaced if lost or stolen. They also can’t be exchanged for cash unless required by law.